Help
DevKit Support
Email: support@eonix.lk — we reply within 2 business days.
When you write, please include the version from Settings → About, and what you were doing. Settings → Export diagnostics copies a short report you can paste into the email; it contains no tool input and no history content.
Common questions
Does DevKit need an internet connection?
No. DevKit makes no network requests at all. Turn on Airplane Mode and everything still works. That is not a setting; the macOS version does not even hold the entitlement that would allow a connection.
Why does my clipboard not paste automatically?
By design. Reading the clipboard in code makes iOS show a permission alert every time, so DevKit never does it. Tap the paste button and DevKit will recognise what you gave it and offer the right tool.
What is free, and what needs Pro?
Twelve tools are free forever, with no account and no time limit: JSON Format, Base64, URL Encode, JWT Decode, UUID Generate, Unix Time, Hash, Regex Tester, Colour Convert, String Case, Number Base and Text Diff. Pro adds the other 30 tools, unlimited history, iCloud sync, widgets and the share extension.
I bought Pro on my iPhone. Do I have to buy it again on my Mac?
No. DevKit is a Universal Purchase: one purchase covers iPhone, iPad and Mac on the same Apple Account. If it does not appear, use Restore Purchases in Settings.
Restore Purchases says there is nothing to restore.
Check you are signed in to the App Store with the Apple Account you bought with. If you bought through Family Sharing, make sure sharing is still on for that purchase.
How do I cancel a subscription?
Settings → Manage subscription, or your Apple Account settings. Cancelling stops the next renewal. Refunds are handled by Apple at https://reportaproblem.apple.com.
Where is my history stored, and can I get rid of it?
On your device. Turn off "Store previews in history" to record only the tool and the time, or use Settings → Erase all data to remove everything, including anything synced to your iCloud.
Does my data go to iCloud?
Only if you have Pro and turn on iCloud sync, and then only to your own private iCloud database. Drafts never sync, deliberately.
The QR scanner will not open.
DevKit asks for the camera only when you tap Scan. If you said no, turn it back on in Settings → Privacy & Security → Camera. QR generation works either way.
Is the HTML preview safe?
Yes. It runs with JavaScript disabled, blocks every resource load, and cancels every navigation after the first. It cannot reach the network, whatever the HTML says.
A tool gave me the wrong answer.
Please tell us, with the input you used if you can share it. Every tool has tests, and a wrong answer is a bug we want to fix.
Can I use DevKit from Shortcuts?
Yes. All 42 tools are Shortcuts actions, and they run without opening the app, so you can compose them into automations.
Something else
Email support@eonix.lk. Feature requests are welcome; so is being told what is missing.